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Privacy Policy

Effective Date: January 1, 2026 | Last Updated: May 20, 2026

The XR Space ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thexrspace.com.

1. Information We Collect

Information you provide directly:

  • Name, business name, phone number, and email address submitted through our contact form.
  • Project type and message content you choose to share.

Information collected automatically:

  • IP address, browser type, operating system, and referring URLs via standard server logs.
  • Usage data collected through Google Analytics (page views, session duration, geographic region).
  • Marketing pixel data collected through Meta Pixel (Facebook/Instagram Ads) and TikTok Pixel for advertising performance measurement.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and deliver the services you request.
  • Send you project-related communications (quotes, booking confirmations).
  • Improve our website experience and content.
  • Measure and optimize our advertising campaigns.
  • Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies for:

  • Analytics: Google Analytics to understand website traffic and user behavior.
  • Advertising: Meta Pixel and TikTok Pixel to measure ad performance and enable remarketing.
  • Spam Prevention: Google reCAPTCHA v3 to protect our contact form from automated abuse.

You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

4. Third-Party Services

We use the following third-party services that may process your data according to their own privacy policies:

5. Data Retention

We retain contact form submissions for a period of 24 months, after which they are deleted. You may request deletion of your data at any time by contacting us directly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your personal information from our records.
  • Opt out of marketing communications at any time.

To exercise any of these rights, contact us at: [email protected].

7. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

The XR Space
310 N. Ottawa St., Joliet, IL 60432
📞 (779) 232-3195
📧 [email protected]